You’re curious, courageous and authentic. So are we.

What else do we have in common?

You’re creative, strategic and results-driven. You’re a great communicator and a great collaborator. You do the right thing. Those are our values, too. Bottom line:

We’re dedicated to making a difference for our clients and the world at large – and having fun while we do it.

Shelton Group is the nation’s leading marketing communications agency exclusively focused in the energy and environment sectors. We’re the experts, and that’s reflected in our impressive and growing roster of clients.

We’ve built a highly creative team here in Knoxville, one that loves to work hard and laugh hard. And we sleep well at night knowing that we do good work: good for our clients, and good for the rest of us, too.

If you’re a dedicated professional who wants to advance your career in this rapidly growing and increasingly relevant sector – and you want to have fun while you’re doing it – Shelton Group just might be the place for you.

What can you expect if you come to work at Shelton Group? Take a look through our Orientation Guide to get a sense of our culture, what we care about, and what makes us laugh.

Available positions:

Digital Director


Digital strategy, savvy and supervision

Location: Knoxville, TN

The Digital Director is responsible for directing digital strategy and supervising digital creative executions for both our clients and our own agency initiatives. This person will be able to quickly wrap his or her brain around what we’re doing for each client in the digital space, and why we’re doing it, in order to help us keep the big picture in front of us throughout the process and execute on it accurately, on time and on budget.

Someone in this role will…

  • Lead ideas for digital strategy and execution, including websites, apps, digital advertising, social media, email campaigns, content marketing and more
  • Collaborate with internal and external resources to ensure on-time, on-spec and on-budget delivery of digital products
  • Ensure that key stakeholders are fully informed of progress and performance
  • Assist in pricing and scheduling more complex digital products and projects
  • Represent Shelton Group to clients
  • Play a central role in agency digital marketing initiatives, assist with developing new client leads, and participate in business presentations

The skills we’re looking for include …

  • Strong understanding of the latest digital marketing tactics, channels and technologies, and how to apply them
  • Familiarity with web design and user experience best practices
  • Management of technical development teams, both in-house and outsourced
  • Exceptional organizational skills and the ability to gracefully, independently handle multiple tasks, consistently meeting deadlines with accurate and detailed results
  • Excellent interpersonal, communication, people management and team skills, ability to collaborate and build productive working relationships with partners, management and staff
  • Experience managing direct reports

An applicant’s education and experience in a nutshell looks something like …

  • 7+ years in digital marketing, some agency experience preferred
  • 2+ years in managerial role
  • Bachelor’s degree in advertising, marketing, communications or a related field

Does this describe you? Yes? Then send your resume and cover letter highlighting your experience and how you fit the job to


Director of Market Research


Use your market research powers for good

Location: Knoxville, TN

Shelton Group is the nation’s leading marketing communications firm exclusively dedicated to the sustainability sector. We help some of the most powerful organizations on the planet gain a market advantage by doing the right thing for the planet. How do we do it? By gathering rich market insights that help our clients make the right environmental and social purpose commitments, develop more environmentally friendly products, evolve what their brands stand for, and fuel the right stories and market engagement campaigns.

The Director of Market Research will be responsible for designing and managing research projects, working closely with other members of our research team throughout the process. The person in this role will help us identify actionable insights and tease out the story in the numbers. He or she will also be responsible for ensuring overall client satisfaction throughout the research process and managing client relationships to generate repeat business.

We’re looking for a seasoned market researcher who:

  • Is passionate about rigorous research that ranges from ethnography to conjoint, with deep experience on the quantitative side of market research
  • Is methodologically agnostic
  • Sees beyond simple percentages and significant differences to what the data means – the story behind it
  • Makes insights actionable for our clients, whether for product development, marketing strategy-building or creative campaign development
  • Collaborates well with internal team members in research, creative and account services
  • Has mastered the entire research process and enjoys sharing research knowledge and skills to develop talent on the research team and inspire members of other departments
  • Truly shares our passion for storytelling, creating synthesized, visually compelling presentations incorporating clear tables, graphs and infographics

Specifically, we’re looking for someone who has:

  • 10+ years of deep research and project management experience nationally and internationally (supplier-side desired)
  • Outstanding track record of teamwork
  • Expertise in designing and conducting a broad range of market research methods, with a passion for writing sharp questionnaires
  • A very strong statistical background
  • Demonstrated experience leading clients in at least one of the following industries: energy, built environment, nonprofit/NGOs, consumer packaged goods
  • Outstanding verbal and written communication skills
  • Dynamic presentation skills that show your passion for the power of insights, both in person and via WebEx

Bottom line, if you enjoy working at a fast pace and solving clients’ problems with primary research … if you love thinking strategically and seeing beyond the numbers to the clients’ real threats and opportunities … if you love to learn and are excited to work inside a growing agency that gives you the opportunity to work with a range of skillsets and disciplines, then you may be our perfect match!

Please send your resume and cover letter highlighting your experience and fit for the job to


Associate Creative Director


This is your craft. This is your heart.

Location: Knoxville, TN

We’re looking for a creative craftsman – you start with a vision, you value quality over quantity, and when you describe your work, your passion is contagious. Whether writing or design is your first love, you’re well rounded.

In this position, you’ll assist the VP of Creative with every aspect of completing creative projects, bringing conceptual and technical skills to the table as our team brainstorms campaigns and executes digital, video and print materials.

We’ll be looking to you to take a leadership role – helping the VP inspire and support greater creativity and productivity from our team, providing the team direction and feedback on your assigned projects, and collaborating with account executives to recommend the best communications strategies and tactics to meet client goals.

Specifically, you are…

  • A seasoned advertising professional with 10 or more years’ experience – at least some of that experience is with national and/or international clients
  • Authentic, visionary and thoughtful
  • An effective communicator in words and graphics
  • Skilled across conceptual and technical disciplines
  • Familiar with digital strategies/best practices
  • Thinking about work processes and how to improve them
  • Experienced in making strategic and tactical recommendations for clients
  • Interested in leading a variety of creative types, includes writers and graphic and digital designers
  • Happy to collaborate within and outside the Creative Department
  • An engaging presenter

Responsibilities include:

  • Provide concepts for projects/campaigns to meet approved strategic marketing objectives
  • Work closely with account services as a liaison to the Creative Department, helping the creative department sell their best marketing solutions to account executives and clients
  • Work directly with the traffic manager to schedule jobs
  • Manage the Creative Department’s day-to-day operations
  • Attend creative input meetings as needed
  • Make recommendations to the VP for creative positions and freelance services
  • Help fulfill creative execution as needed, which requires working knowledge of a variety of software programs
  • Represent the agency at creative/professional/civic functions

Are we describing you? Then get in touch! Send your resume and cover letter highlighting your experience and how you fit the job to

Director of Market Engagement Strategy


Strategy is at the heart of what we do

Location: Knoxville, TN

The Director of Market Engagement Strategy provides strategic leadership and vision to our clients – and translates strategy into actionable programs. Working at the intersection of research, account management and creative, the Director takes the lead in discovering and articulating the “big idea” that unifies and guides the work we do for a client.

The Director is a sustainability subject matter expert, a dynamic communicator and a creative thinker. He or she has a sixth sense to proactively detect client needs/opportunities – and business sense to sell through our recommended solution. Ideally, someone in this role has a solid track record of driving positive business results through innovative, strategic thinking.

What you’ll do:

  • Serve as the primary internal contact for all matters of strategy and planning, including marketing, communications strategy and engagement planning, providing cross-discipline strategic support and championing the “big idea”
  • Take a leadership role in discovering and articulating differentiating customer insights and translating them into strategic and creative platforms in partnership with the Research, Account, Creative and Digital teams
  • Proactively identify and respond to client needs
  • Partner with Account and Creative teams to sell recommended work and develop strong relationships with clients
  • Envision, create and own client presentations
  • Create briefs for our teams that are smart, thoughtful and inspire great work
  • Support and help drive new business and revenue development opportunities
  • Serve as a thought leader and subject matter expert within the agency, with clients and within the industry at large

What you’re skilled at:

  • Converting strategic plans into actionable ones
  • Understanding integrated marketing principles, including digital, direct and database marketing, as well as promotions and PR
  • Storytelling – you absorb information, distill it, see the bigger picture…and turn it into a streamlined, compelling and strategic story with an actionable point of view
  • Spotting and adapting relevant insights – you have a working knowledge of marketing analytics and a variety of qualitative and quantitative research methods. You can read, analyze and interpret information from a variety of sources, from trade journals to white papers to cross-tabulated survey data
  • Fostering trust and collaboration in a team while also challenging them
  • Bringing new ideas to the table beyond what the client or internal teams has asked for
  • Captivating your audience during a presentation
  • Gracefully managing multiple client needs and deadlines simultaneously, in a flexible, dynamic and fast-paced environment

Education/Experience Required:

  • BA/BS Marketing degree, MBA preferred
  • 7-10 years of experience in marketing/advertising/branding as a Strategist or Planner who has created, led and sold through digital, direct and/or integrated marketing strategies and solutions
  • Proficient in Microsoft Office for Mac
  • Agency experience highly preferred

Please send your resume and cover letter highlighting your experience and fit for the job to

Suzanne Shelton

President and CEO

Suzanne is the voice and the vision of Shelton Group. Drawing on her extensive experience in energy and the environment – and 25+ years in the marketing and advertising industry – Suzanne provides high-level strategic insights for our clients and guidance for our research and creative departments. She regularly speaks at conferences around the country, including Sustainable Brands, Fortune Brainstorm E and the International Builders’ Show, and serves as a guest columnist for publications like Fast Company, Green Builder and

Susannah Enkema

VP Research & Insights

Susannah directs our research team and plays a key role in extracting the nuggets of information that pave the way for recommended marketing strategies and creative approaches. Susannah has nearly two decades of market research and strategy experience, including her role as president of SE Consulting, where she led the services for the likes of DIY Network and the makers of GORE-TEX®.

Laila Waggoner

VP Client Engagement

Laila leads our client engagement process, overseeing activities from both a strategic and a tactical level to ensure our work generates desired results – and clients’ satisfaction. She brings 25+ years of marketing leadership experience to her client relationships, with particular expertise in the homebuilding and remodeling industries as well as member-driven organizations, such as the Vinyl Siding Institute and Plastics Pipe Institute. Before joining Shelton Group, she led strategic marketing teams for Owens Corning’s insulation business.

Matt Brass

VP Creative

Matt steers the creative department in concepting, designing and producing campaigns. He ensures sound strategy and deep insights inform everything his team develops, and works closely with the accounts department to ensure copy and designs will meet our clients’ goals. As a designer and filmmaker himself, he’s also a principal contributor to all of Shelton’s in-house photography and videography work.

Courtnay Hamachek

VP Operations

Courtnay oversees our day-to-day operations to keep us running smoothly and support our growth. She establishes project management systems and processes to help our teams anticipate bottlenecks, prevent process issues, and keep projects on time and on target. Courtnay has built extensive experience over 25 years in all aspects of marketing, from account services and project management to design and production.

Mike Beamer

VP Business Development

Mike joined our team to help provide strategic vision and foster our agency’s growth by overseeing new business leads and managing agency marketing and website content. He arrived in Knoxville steeped in energy efficiency and renewables – he previously led client service for an agency division in Boston dedicated to marketing communications strategy and branding for B2B and B2C clients in that space.