Sustainability News & Insights
We have the experience and knowledge necessary to provide valuable sustainability insights. Take a look at what's happening in our world below.
March 20, 2014Playing the Game: J.D. Power and Utilities
Customer satisfaction is a nebulous concept. And it’s particularly challenging for a sector that doesn’t exactly “feel the love”...
April 18, 2013Stop selling the drill.
We've just released our Utility Pulse study showing the continued decline in consumer participation in energy efficiency. In fact, we're so...
April 17, 2013Teaching Them to Fish Efficiently
You know the old saying, “Give a man a fish and you feed him for a day, teach a man to fish and you feed him for a lifetime"? We think...
April 11, 2013Making More Friends
We recently wrapped up analysis of our 2013 Utility Pulse study, in which we uncovered a wealth of information about the sometimes rocky...
February 7, 2013Technology isn’t the answer to sustainability issues.
We tend to look to technology as a sort of savior. But it wasn't that long ago that, for the majority, videoconferencing and email didn’t...
October 10, 2012The Great Replacement Boom, Part Two: Challenges to Energy Efficiency
When my 11-year-old air conditioner went out in the midst of 100+ degree weather, the first question I asked my contractor was: “How much...