Sustainability News & Insights

We have the experience and knowledge necessary to provide valuable sustainability insights. Take a look at what's happening in our world below.

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August 28, 2013

Use “whole home” incentives to sell improvements

Consumers are more comfortable when choices are simple and clear. Is it self-evident to say that homeowners are more likely to take...

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August 13, 2013

After the storm, utility customers want phone calls – and the power back, fast!

There is no better test of a utility’s relationship with its customers than an epic outage.

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August 7, 2013

Seize the opportunity of the coming appliance-replacement boom

How utilities can "get credit" for the 75 million household appliances that will need to be replaced over the next five years.

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August 1, 2013

Consumers are avoiding disposable paper products. They need to hear more about sustainable forestry – and soon!

We’re seeing a dramatic shift in the disposable paper product category. In our Eco Pulse™ 2013 survey, 30 percent of respondents said...

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July 29, 2013

Growing numbers of utility customers want texts, apps, Facebook and Twitter updates

Our Utility Pulse™ ’13 study shows a broad variety of ways that Americans want their utility companies to communicate with them.

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October 10, 2012

The Great Replacement Boom, Part Two: Challenges to Energy Efficiency

When my 11-year-old air conditioner went out in the midst of 100+ degree weather, the first question I asked my contractor was: “How much...