Sustainability News & Insights
We have the experience and knowledge necessary to provide valuable sustainability insights. Take a look at what's happening in our world below.
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August 7, 2013
Seize the opportunity of the coming appliance-replacement boomHow utilities can "get credit" for the 75 million household appliances that will need to be replaced over the next five years.
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August 5, 2013
Three messages utilities can promote to improve customer satisfactionBased on our Utility Pulse™ 2013 study, three key messages in utility companies’ TV ads will be the most effective in improving...
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July 31, 2013
By touting incentive programs, utilities can engage a key market segmentIn our Utility Pulse™ ’13 survey, we found that 42 percent of those surveyed are less than satisfied with their electric utility.
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July 29, 2013
Growing numbers of utility customers want texts, apps, Facebook and Twitter updatesOur Utility Pulse™ ’13 study shows a broad variety of ways that Americans want their utility companies to communicate with them.