Sustainability News & Insights
We have the experience and knowledge necessary to provide valuable sustainability insights. Take a look at what's happening in our world below.
August 7, 2013Seize the opportunity of the coming appliance-replacement boom
How utilities can "get credit" for the 75 million household appliances that will need to be replaced over the next five years.
August 5, 2013Three messages utilities can promote to improve customer satisfaction
Based on our Utility Pulse™ 2013 study, three key messages in utility companies’ TV ads will be the most effective in improving...
July 31, 2013By touting incentive programs, utilities can engage a key market segment
In our Utility Pulse™ ’13 survey, we found that 42 percent of those surveyed are less than satisfied with their electric utility.
July 29, 2013Growing numbers of utility customers want texts, apps, Facebook and Twitter updates
Our Utility Pulse™ ’13 study shows a broad variety of ways that Americans want their utility companies to communicate with them.