Sustainability News & Insights
We have the experience and knowledge necessary to provide valuable sustainability insights. Take a look at what's happening in our world below.
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October 5, 2017
A utility CEO sees the lightI’ve spent a lot of time with utility executives. And it’s rare for me to hear one who really, really gets it about the customer –...
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August 19, 2015
Utility customer loyalty – it’s the new imperativeGoogle, Comcast, ADT, SolarCity and other corporate giants have set their sights on utility customers. Soon they'll be trying to lure them...
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March 20, 2014
Playing the Game: J.D. Power and UtilitiesCustomer satisfaction is a nebulous concept. And it’s particularly challenging for a sector that doesn’t exactly “feel the love”...