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  • Shelton Insights

You’re curious, courageous and authentic.

So are we.

What else do we have in common?
You’re creative, strategic and results-driven. You’re a great communicator and a great collaborator. You do the right thing. Those are our values, too. Bottom line:

We’re dedicated to making a difference for our clients and the world at large – and having fun while we do it.
Shelton Group is the nation’s leading marketing communications agency exclusively focused in the energy and environmental sectors. We’re the experts, and that’s reflected in our impressive and growing roster of clients.

We’ve built a highly creative team here in Knoxville, one that loves to work hard and laugh hard. And we sleep well at night knowing that we do good work: good for our clients, and good for the rest of us, too.

If you’re a dedicated professional who wants to advance your career in this rapidly growing and increasingly relevant sector – and you want to have fun while you’re doing it – Shelton Group just might be the place for you.

Available positions:

Account Executive

We’re seeking an Account Executive who will be responsible for managing the work Shelton Group develops and produces for multiple clients while maintaining healthy client relationships.

Working with senior agency leadership and reporting to the VP of Account Management, the account executive contributes to the development of strategic marketing plans for clients. After plans are developed and approved by clients, the account executive is responsible for carrying out the plan on a daily basis. The account executive interfaces with various agency departments to move projects through the agency, keeping the work on strategy, on time and on budget.

What character traits excite us? Impeccable attention to detail accompanied by a pleasant and optimistic personality. The ability to juggle multiple priorities and maintain a cool head under pressure. A knack for solving problems creatively. Willingness to collaborate and make our clients’ concerns top priority. Responsiveness. Thoughtfulness. Poise.

Responsibilities:

  • Handles day-to-day activities for assigned clients.
  • Regularly checks for and responds promptly to all client communications, including calls and emails.
  • Receives client briefings. Prepares client conference reports for all client meetings and distributes to appropriate agency personnel. Quickly and accurately relays client feedback and direction to all appropriate agency personnel.
  • Assists in reviewing and approving client invoices, proposals, marketing communications and strategic marketing plans, and media and public relations plans.
  • Checks and approves creative/production materials and coordinates client approval of same.
  • Coordinates project timing and budgets with all relevant agency personnel.
  • Actively learns about each client’s business and Shelton Group’s specialty focus on energy and the environment.
  • Actively listens for and identifies new business opportunities from existing client contacts.
  • Represents agency at industry and community functions.

Job Experience:

  • 3+ years of account management or project management experience in an agency environment

Skills:

  • Strong written and verbal communication skills
  • Proficiency at project management
  • Proficiency in Workamajig or an equivalent project management software
Director of Strategic Insights

Shelton Group is seeking a Director of Strategic Insights to lead the design, analysis and synthesis of primary and secondary research to identify actionable marketing insights. The person in this role will work side-by-side with analysts and the VP of Research and Insights to sift through data gleaned from quantitative, qualitative and secondary research projects to find the story in the numbers; tell that story in a compelling way, and give our clients a clear pathway forward with their marketing efforts.

Job Requirements:

  • Be able to utilize, integrate and synthesize findings from a variety of research methods including secondary data analysis, communication audits, existing client research, custom quantitative surveys, online and in-person group discussions and one-on-one interviews.
  • Go beyond simple reporting of findings to connect to the clients’ objectives and strategic initiatives- identifying themes and presenting findings in narrative format which drills to deeper, actionable, strategic insights.
  • Utilize strategic business thinking skills to make smart recommendations about what the client should do, based on the results (e.g. What should they change? How should they prioritize their resources? What should the messaging strategy be?).
  • Be adept at developing the final power point analysis presentation for research studies, with the demonstrated ability to edit 100+ slide research findings decks down to short, engaging overviews of the most important insights, takeaways and recommendations.
  • Demonstrated ability to create and utilize a variety of data visualization tools including infographics, charts, graphs, etc. to effectively and succinctly communicate results.
  • Demonstrated ability to create detailed personas/target audience profiles that go beyond basic demographics to reflect deeper drivers, preferences, priorities, etc. to bring the target “to life”.
  • Directly interact with Account Executives and clients in project kick-off meetings (both on the phone and in-person) to brainstorm and recommend the best methodological approach to address research needs. Amicably interact with and question clients to glean the information necessary to scope/price projects accurately and write a good first draft of survey instruments and discussion guides. Diplomatically negotiate client-requested changes either directly, or through client consultants, to ensure both client satisfaction and data validity.
  • Be able to validate tabulations and utilize for analysis – identifying key findings, profiling target audiences, indexing, and pointing out significant differences in the data, where appropriate.
  • Be familiar with a variety of statistical methods including correlations, T/Z-Tests, ANOVA, factor analysis, multivariate regression or discriminate analysis, and cluster analysis, along with conjoint / discrete choice methods such as logit and Hierarchical Bayes, and be able to suggest, interpret and explain the statistical analysis methods used for projects.
  • Be familiar with, able to integrate, current and foundational psycho-social research theories regarding human behavior, values and motivation into analysis and recommendations.
  • Be a good collaborator – working well with the VP Research and Insight and other members of the Leadership Team, as well as other Analysts, Account Executives, Creative Planner, and the Traffic and Production Departments.
  • Work closely with the VP Research and Insight, Creative Director, and Account Executives to offer ideas, support, and information for the next phase of client engagement, including creative brief and campaign development – making information gleaned in the research phase useful for the creative team.
  • Be a great presenter of findings to clients, via either web-ex or in-person.

Desired Credentials:

  • 10+ years experience in research design and analysis
  • Masters Degree or more
  • Client-side business experience a plus
  • International research experience a plus
  • B to B research experience a plus
Research Operations Manager

We’re seeking a Research Operations Manager who will ensure that projects are delivered on time and on budget, fielding client and cross-departmental requests promptly, diplomatically and skillfully.

What character traits excite us? Impeccable attention to detail accompanied by a pleasant and optimistic personality. The ability to juggle multiple priorities and maintain a cool head under pressure. A knack for solving problems creatively. Willingness to collaborate and make our customers’ concerns top priority. Responsiveness. Thoughtfulness. Poise.

Responsibilities:

  • Creating timelines for all projects
  • Managing daily and long-term work schedules for the research team and trafficking all projects running through the Shelton research department
  • Seeking bids/sourcing third-party vendors and managing vendor relationships
  • Accurately estimating projects and coordinating with the account service and finance departments to project hard costs and AGI
  • Clearly, promptly and accurately communicating with clients on project needs, status updates and meeting/calendar invites
  • Coordinating/responding to internal resource requests from other departments
  • Pitching in (when needed) to work on research projects
  • Proofing research deliverables

Job Experience:

  • 3+ years of project management, trafficking, and estimating experience, preferably in a research firm
  • Research analysis experience is a plus.

Skills:

  • Strong written and verbal communication skills
  • Proficiency at project management and creating timelines
  • An understanding of research methods/tasks
  • Experience with vendor sourcing/management and project estimation
  • Proficiency in Workamajig and/or FastTrack Schedule 10 or an equivalent time management software
Quantitative Research Analyst

We’re seeking a Quantitative Research Analyst who will be responsible for programming and fielding primary research projects for Shelton Group and its clients. This will include questionnaire programming and sample management for telephone and Internet studies and field service and panel provider coordination.

What character traits excite us? Impeccable attention to detail accompanied by a pleasant and optimistic personality. The ability to juggle multiple priorities and maintain a cool head under pressure. A knack for solving problems creatively. Willingness to collaborate and make our clients’ concerns top priority. Responsiveness. Thoughtfulness. Poise.

Responsibilities:

  • Creating frequency and cross-tabulation tables for quantitative studies; accuracy and attention to detail are of the utmost importance.
  • Using SPSS to create overall frequencies and cross-tabulations exported into a standard Excel workbook format.
  • Categorizing and coding responses to open-ended questions.
  • Developing consumer segmentation using cluster and/or factor analysis.
  • Creating supporting graphs in PowerPoint and helping develop PowerPoint presentations for research studies.
  • Pitching in as needed on other secondary/Internet information-gathering projects such as best practice profiling, issues identification and trending, competitor profiling, new business intelligence gathering, etc.

Education:

  • Master’s degree

Experience:

  • 5 years

Job Skills:

  • Strong written and verbal communication skills
  • Experience with or ability to quickly master online survey programming and conjoint analysis software, preferably Sawtooth
  • Familiarity with statistical methods including chi square, Pearson’s correlations, T-tests, ANOVA, multiple regression and discriminant analysis
  • Experience with or ability to quickly master secondary data tools such as MRI or Radian 6 for social media analysis


Work with us

Think we might be a good fit for each other? Reach out, share your resume and tell us what makes you tick.
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Shelton Group is a great environment that encourages strong work, stimulates creative ideas, nurtures a team atmosphere, and pushes us all to strive for greatness. And there’s also beer on tap – which is nice, and helps all of the above.

  • Mike Twardy
  • Senior Account Executive
 

It’s a great place to collaborate with some of the brightest minds in the energy efficiency space, and actually get to see your work begin to make a difference.

  • Jeremy Parker
  • Digital Designer
 

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